Showing posts with label running a small business. Show all posts
Showing posts with label running a small business. Show all posts

Monday, 23 April 2012

15 Tips for Using Pinterest


I mentioned last week that I would write up a guide to Pinterest, it seems like my Timeline and Blogging articles were popular so I might as well continue imparting my nerdy skills. If you are at all involved with crafts/design you will probably have heard of Pinterest, that is if you are not already a member. It's a website  where people share their taste via virtual pin boards, basically it's like bookmarking with pictures in a shared community. For designers its an amazing resource for two reasons, one it's fantastic for research and information; I've learned tons of new techniques for both crafts and computers since joining. Secondly it's as a way of sharing your own creations, I pin most of my blog posts and some of my etsy listings so my followers (and virally millions of others) can see them.  Even though it has one twentieth the users as Twitter it generates nearly the same referrals, which just shows you the power it has to generate traffic for yourr brand/website. I've been addicted since before Christmas (go here if you would like to follow me) so I've learned a few things along the way:

1. Set up an account;
For some weird reason the site is still invite only, but you can either request one when you go to Pinterest, or if you leave your email in the comments section I can send you an invitation.

2. Don't just repin; 
There are two ways to pin; either by repinning an item that someone else has pinned or by pinning something new to the site. After you've been on the site a while you will see lots of the same tutorials floating around, the community depends on people adding fresh items or it's gets stale very fast. Some of the hardcore Pinners say that you should contribute 1 new pin for every 5 that you repin. But I'm gonna be realistic and say that I do 1 for every 10, I see way too many cool things not to. You can install the pin button on your tool bar that makes pinning cool stuff from the internet really easy.  

3. Pin with the correct link; 
After a while you will notice that not everyone knows how to use Pinterest properly and that some images don't link to the proper site, as a user this is insanely headwrecking!! Please don't be one of those users. for instance if you are on a blog and you see a great post, don't just pin the whole site and click the picture you like, you have to click into the link of that individual blog post and then click your 'pin it' button. Otherwise other people will be brought to the main site rather than that specific post. I hate it when I see a pin for a fantastic tutorial and then I can't find the page. Another thing that people do is pin images directly from Googe images, giving that as a referral link rather than the website, leading people to a dead end, which is also really annoying and breaks the rules of Pinterest.

4. Find a lost pin;
If you get stuck in the above situation but you really want to find the source there is a way. Right click on the pin, then 'open the image in new tab', right click on that and 'save as'. Open up Google Images an drop the file into the search bar, it will then give you a list of sites that this image has appeared on (this is also a good way to see is anyone stealing your images online without permission).

5. Organise your brain and your browsing;
I used to use bookmarks but I really hated them as I always lost sites or forgot what I named them. Pinterest is fantastic for sorting out this kind of information. I have a borad for loads of helpful articles for selling online that includes loads of marketing tips that I can refer back to when I need them. The same goes for card making, sewing tips and cookery. Now when I sit down to make cards I take a look at my board first and scan for inspiration (just like I do with my scrap booking magazines). I also keep a cookery board, so if I can't think of anything to make for dinner I can take a peek at my board and see if anything takes my fancy. I use Pinterest as a place to store ideas until I need them. 




6. Add text to your image;
This is something I haven't quite gotten in the habit of doing yet, but I see it used a lot to great effect. If you are doing a blog post that you intend to pin, or something useful that you would expect others to pin then add text to one of the images. For instance for my blogging article I made images to go with the piece and included the phrase '20 blogging tips' in the picture. There is a pin description, but sometimes people leave this blank, for these instances your pin will still have an explanation embedded into the image. Another tip I read was also to include your website address in the image. This has two benefits; 1. If the link gets lost along the way or someone pins it incorrectly then people can still find your site. 2. It creates brand awareness on Pinterest, if your posts get popular people will start to recognise that brand. 

7. The ins and outs of linking to FB and Twitter;
I have to raise my hand and say I learned this info the hard way. In my settings I linked my account to my Facebook timeline, thinking it would show on my page; not knowing that it would update all my friends about each pin (can I add that I'm addicted so that's a lot of pins). When pinning something it gives you the optiont o share on Facebook and Twitter, you can do this sporadically so you don't spam all your friends. At the start I was frustrated that I couldn't share my business page, but I figured out how to do it. After you pin something a box appears asking if you want to share your pin, click the Facebook one, then go to your page in the drop down menu. 


8. Write good descriptions;
Writing a good description makes it easier for people to search for this item. Even though it's tempting to write 'amazeballs' as the descriptions, ''chocolate sponge with caramel glaze,they are totally amazeballs cookery# baking# cake# chocolate#' will mean that more people will find it. I must admit that when I'm repinning I don't always edit them to make them better for searching, but it's worth the effort. You can also use the @ and # symbols like you do on Twitter.



9. New profiles;
Pinterest just changed their profile layout recently, and you can now choose what image represents your board. Just click the main image and choose your cover image from your pins. Pinterest users are very visual so try to curate your profile like you would an Etsy treasury, I thought about what images and colours matched each other. Also make sure to add all of your relevant links to your profile, I've stated following lots of new blogs and Facebook pages because I've been interested in their taste of Pinterest. I also added my business name in brackets after my own name just in case people don't know me as Ruth.

10. Find out who is pinning you:
I pin quite a few of my blog posts, but other people pin them too, and it's nice too see what is popular. Just type in www.pinterest.com/source/yourwebsitehere/ and you will see all the pins that link to your site.

11. Be Seasonal;
Every time a new holiday/season rolls around Pinterest is flooded with pins for that event, so at Christmas and Valentines there are endless recipes, present ideas, craft tutorials and shopping guides. If you are trying to promote your own seasonal wares or articles make sure to post them early so that they have time to circulate. Or if you like writing craft how-to's then think about the seasons ahead of time and write up some tutorials geared towards these holidays.

12. Share your profile;
Add links to your Pinterest on your blog and business page. Promote it just as much as the other sites that you are part of, if someone finds you on one platform they will want to know where else you are. Make it easy for people to follow you. I even mention that I'm addicted to Pinterest in my twitter profile. You can also add a link to your account to your email signature. Recently I started using social networking icons on my business cards and labels, and on my latest batch I added the P to represent Pinterest.

13. Add the Pin It button to your posts
Sometimes you will see a little red Pin It button on blog posts, this is just like a facebook or twitter sharing button. You can go here to get your button and just paste the html into you post template so that it appears in each of your blog posts like a signature. You can find this in Settings, and then go to blog posts, and paste in the html.

14. Pinterest is a community
You are able to like and comment on pins just like on Facebook. To take part in the community more comment on other peoples pins to interact with them. You can also use the ' symbol to tag another user if you see something that you think they might like, or to let them know you are talking about them. I must admit that I'm guilty of not doing this, but I'm very excited when i do get a comment because it happens so rarely!

15. Set a timer/limit;
Be warned Pinterest is incredibly addictive, and time can easily fritter away. Because of the nature of the site it always leads you to more sites, with more cool stuff, with other links, and so on. They estimate that the average regular user spends 1 hr 17 minutes on it per day. To stop yourself whiling away the hours looking a pretty things set a deadline for yourself, trust me I've learned the hard way.

Helpful Links:
Pinterest deconstructed infographic
Guide to Pinterest infographic
Marketing tips for Pinterest
How to find the original source on Pinterest
7 Ways to use Pinterest
and saving the best til last...
The ultimate guide to Pinterest

Monday, 19 March 2012

Blogging Part One: 20 Basic Tips

This post was originally posted by Ruth Crean on her blog Nice Day Designs, and was republished here to help all the members with their blogs.

This will be a 3 part series dealing with basics of blogging, design, and promotion. Today I'll be doing the basics, I wrote an article last year on this for Etsy Ireland  ,some of the info is out of date because of the changes made this year to blogger, but there are still some helpful tips for total beginners. The following post will be published weekly each Monday, so stay tuned!

Firstly you have to decide if blogging for you, lots of crafts people feel that they have to have one because everyone else does, or that it's hurting their business not to have a blog. Now that we have things like Facebook and Twitter there is really no need to start blogging if it would feel like a chore. It's just as easy to share your new creations on FB/Twitter, and there is not as much pressure to write. So if you like writing, would enjoy getting involved in the community of bloggers, and don't mind putting in lots of work for free then you have found your calling as a blogger. I've been blogging for nearly 5 years now, and I started it because I missed writing. In my day to day life there is no reason for me to write, and between the years of finishing college and starting Nice Day Designs the only things I composed were emails. I don't claim to be a great writer, but it's a hobby that makes me happy, so starting my own blog seemed like a perfect forum for my ramblings.

So now you need to choose who to go with. Most web designers and bloggers will say Wordpress , as it has more potential down the line to make it feel more like a website rather than a blog. I went through a phase of being very frustrated with Blogger, but I've stuck with it over the years. With all the developments they have made in the past 6 months it's an incredibly easy to use site, and might be preferable to beginners. I've tried Wordpress and I wasn't really a fan. but that's probably because I'm so used to Blogger. There is a handy table here to show you the comparison between the two to help you decide. Most established blogs seem to switch over at some point to Wordpress, and to be honest I'm still toying with the idea, but it can be expensive to hire someone to do it. I just found this ebook that came highly recommended to help guide you through the switch over process if it looks like your blog turns from a hobby to a more committed thing.


Tips:
1. Think about your content, but don't stress over it. When starting your blog think about what you are trying to say overall and who your readers might be. This will help you come up with new posts when you are having an off day. Example this is a craft blog and I wanted to keep my own personal voice. Which means I have a mostly female readership, which in turn will be interested in things like fashion and handsome men! Hence the addition of things like my 'What I'm Wearing' series and 'Hotty but Notty'. Content is key, you will not keep readers if they feel you are writing it as a chore to help promote your business. I've seen an endless raft of blogs like this and I never go back to them.

2. Post regularly and consistently. If you are a once a week blogger then choose a particular day. Don't have 10 posts in 5 days and then nothing for a month.

3. Choosing themed days might help you with get over any writers block. We used this to great effect on the Etsy Ireland Team blog, there was how-to tuesday, and fab 5 friday. You don't need to catagorise your whole week but it's handy to have an old reliable, and it's also nice for readers too as they know what to expect. I'm a particular fan of mags Pretty Boy/Girl Friday.

4. Link as much as you can when you are talking about something. People who read blogs want information. If you are writing about crafts link to your shop, where you got your supplies, and what craft books you are reading. This is done by highlighting the word in question and clicking the link option.

4. When linking always have the option 'open this link in a new window', that means that you are not sending your reader away from your site. It's very easy for a reader to get distracted in that new site and not go back to yours, whereas if they still have your site open in a window they will most likely go back to it.

5. Refer back to old articles on your blog when you are writing, like above I mentioned yesterday's post and also the article I wrote for Etsy Ireland. This will get people interested in your back catalogue.

6. Another handy tool for this is Link Within, that's the little pictures you see at the end of each blog post show you older and related posts. As a blog reader find these really helpful and have often spent a half hour on someone's site reading their older posts. It's really easy to install with their step by step guide.

7. Please turn off the Captcha if you are on blogger! Loads of people hate them and it puts them off commenting. If you are concerned about security then moderate your comments, or what I do is moderate on comments older than 14 days. I have had spam bots post tonnes of comments, but after I made the older posts moderation I haven't had any trouble.

8. Scheduling your posts is a great way to get posts written for the week when you have spare time. Monday is usually my blogging day and i space them out over the week.

9.Interact with other blogs, when you read an interesting article, don't be silent, leave a comment. The blogger will appreciate it and other readers will click your link and go to your blog. Try to do this a much as possible.

10. Respond to comments left on your blog. I don't respond to every single one, but when a few have build up I leave one comment responding to a few people at once. If you notice a new commenter visit their site and leave a comment on their blog about something they have written, it's only polite.


11.Give credit. If you are not using your own photos, or if you found a great crafting tutorial make sure to link to the original site, otherwise you are stealing the image/how-to. Most bloggers don't mind if you link to their work without asking permission first as it will drive traffic to their site. Again it's about being polite.

12. Please don't have music on your blog, or if you really want it let it be optional. A lot of people read blogs in the office(when they meant to be working) so the last thing they want is an announcement to other satff that they are skiving off. Even though I work from home I find it annoying and distracting, most of the time I click out of the site.

13. Share your skills. Lots of my favourite blogs are informative by either doing craft how-to's, marketing tips or cookery suggestions. If you have a hidden skill people want to know about it. Do you have an amazing recipe for chili, or a genius list of uses for vinegar? Let the world know about it by writing a how-to/guide.Be careful not to spill all your business secrets though, if you teach people how to make all the products that you sell they might not buy from you. Lupin Handsmade balances this line very well.

14. Don't obsess over you visitors numbers, it can take a long time to get established. It's only in the past year that I'm getting a decent amount of hits per day, and even at that they are fairly small compared to other craft site. Remember to be patient, but also remember to enjoy it and not stress over the figures. In later articles I'll give tips on driving traffic9although I'm no expert!)

15. Use lots of photos, number one they serve to break up the text, at heart we are all children who love picture books. I like to upload my pictures as extra large and centred, this avoids tricky formatting trying to integrate them into the text.

16. Link your images where possible, most blog readers expect this(I know I do). For example when I doing an etsy finds post I link the image to the item(by highlighting the photo and clicking link) I also type in a description and price underneath, and I also link this. I tried using the add caption option and linking this but that means that when you click the image you get an error notice. I prefer to put in the extra effort and link both separately.

17. I prefer having a long list of posts rather than having to click older posts repeatedly. It's totally your preference, but I get get bored if the whole rage has to reload every time I want to read an older article. I limit mine to 15 posts.

18. Intersperse weightier more time consuming posts, like this one, with lighter quick posts like my beardy post last week. Otherwise you will be a slave to your computer and not have a life.

19. Mix things up, don't just blog about one thing. If i just blogged about the crafts that I make I would bore myself and my readers to tears. I have other interests so I share them here, it gives a more personal and fuller perspective about who i am. You never know what will appeal to readers, my most popular post of all time is how hot Dave Grohl is.

20. Don't over share. I'm all for letting people in and showing my vulnerable side, but I still treat this site as a face for my business. I don't talk about my sex life, or bitch about people I have issue with. Your blog, especially  business blog, is about putting your best foot forward.

Most importantly have fun!

Stay tuned next week for part two on the importance of design.

Useful Links:
Blogging Your Passion 
Get a more professional looking blog.
The Backlight-loads of blogging tips
Blogging Myths
50 tips to battle writers block
The Art of the Article

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Monday, 12 March 2012

How-To:Tackling Facebook Timeline

This post was originally posted by Ruth on her Blog Nice Day Designs, and was republished here to help all the team members get to grips with the few format for Facebook business pages.

Those of you who run business pages on facebook will have noticed that they are phasing in Timeline for pages. You have till the end of the month until it's mandatory, so that gives you a bit of time to figure it out and play with your page design before it goes live. At this stage I'm a bit of a business page expert, for anyone looking for tips on setting up a page I wrote this article last year on 'Facebook Pages:An Idiot Guide'. Whereas today's article is a bit more advanced for those with established pages who know the basic ins and outs already.

Firstly I cannot overestimate the amount that Facebook has helped my business, it may be time consuming but at the end of the day it's free, and it's a form of advertising that customers actively opt into and pay attention to, you just can't buy that kind of press. I've had my page for about 2 years and it has brought me lots of new customers, real and online sales, and helped me build a personal relationship with the people who buy from me. They get to put a face to my business and I get invaluable feedback, it's a win win situation.

In the past few months facebook have been making lots of little changes that at first seemed very limiting to pages, but now that they have unveiled Timeline most of it gels together very well. The most obvious difference with Timeline is the appearance, it's a much wider 'wall' with two columns instead of one. Older stories are now accessible by date from the panel on the right hand side, giving the lifespan of the page. They have added a new tool which means that you can bump up old posts by 'Pinning' them, this is done by clicking the pencil icon on the right of any post and choosing the option 'pin to top'. This brings this post to the top of your timeline on the left hand column. It's a good idea to regularly pin popular posts that reflect your page so that prospective 'likers' can gauge quickly what your page is about. Once an item is pinned it remains at the top for 7 days.

Another way to make a post more noticeable is to 'Star' it(do this by clicking the star icon on the right of any post) this makes the item double width, and much more noticeable when scrolling through older posts. It's good to punctuate the timeline with a few of the favourited posts to break up the double column layout.


When I first went onto timeline I was disgusted that landing pages were made defunct as there is no longer control over what tab a new viewer arrives on. Previously I had designed a landing page that reflected my business and brought me lots of new 'likes'. Facebook have replaced this with a cover photo, a large image that sits behind your profile picture. It is fine to use an image of one of your products in this window but to get the best results it would be better to have a text and image graphic(similar in a way to the banners on Etsy). Although be careful facebook have some rules about what text can go here, you are not allowed to point towards the like button, include sales promotions or other info that should be in the about section. The dimensions for the cover photo are 851 px wide and 315 px tall, and make your document 72 dpi.

They have also added 'Milestones' to the timeline, which act like starred posts(double width), but are designed to highlight key events in your business like awards, press etc. Your chosen event date will then be marked in your timeline. You can create these in your status bar, next to ask a question, and you can upload a photo with your description, the picture dimensions are 843 px wide and 403 px tall. This new feature can be used to great effect to give the history of a business in a dynamic way, especially for older businesses as they can mark events and trivia through the past decades. There is a lovely example here at Leo Burnett Worldwide.

Facebook have added a handy admin panel at the top so all traffic and notifications are easily available. Thank goodness the days of no notifications on business pages are over, that was a nightmare! You can monitor traffic, reach, and who is talking about your page. They have also added a private message section which is really handy rather than people having to discuss sales on your wall. During my research for this article I found out that pages can directly message their 'likers', although be careful not to abuse this and alienate your readers by spamming them. But you can only message people who have already sent a direct message to your business page, you can not start a new conversation with one of your fans. It would be a good idea to post an update letting your fans know that they can now send you a direct message, as most people don't know the mechanics behind a business page.

You should also note that the amount that your updates appear in peoples news feed has changed over the past few months, someone who interacts with your page is more likely to see your updates that people who don't. This means that you need to post more regularly, and at different points in the day. It is also advised that you post different types of things, not just talking about your business all the time. Use pictures, ask advice, questions, share finds from Pinterest etc (For more info on this large topic head over to this great article).

The magazine format of timeline has meant that facebook is becoming a much more visually based forum, so as crafters we should utilize this. Post pictures from your mobile while you are making something. While shopping for wool/materials snap a picture and ask what colour people prefer. Share helpful craft articles that you are reading online. There are lots of ways to vary your updates, just start thinking outside the box.  You'll soon start to notice your 'talking about' numbers increasing, and afterwards your likers. Try to post information that people will want to share, George Takai (Ensign Sulu from Star Trek) has a great business page where he posts loads of funny geek pictures, he gets hundreds of 'shares'  every day because his content is great.

All in all I'm pretty happy with Timeline now that I've learned all the new features. At first I hated it because it meant that I had to relearn lots of things. One frustrating thing is that they don't have an attach link function anymore in status updates which leaves an ugly pasted link at the end of the update, it seems like a pointless change. But the overall benefits outweigh any clunky problems. Knowing facebook they will come up with a whole host of new changes in another 6 months just to annoy everyone!

Helpful Articles:
Involver
The Drum: 5 ways timeline will impact business pages
CMVLive: Timeline, what's it all about?
How to get more interaction on your business page

My business page

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Thursday, 12 May 2011

Creative Burnout?

("Take a breath" from Devintagestudio)

Running a small creative business on your own is not easy. You do everything from being the designer, maker, ideas person, seller, stall holder, IT whizz kid and super communicator with nerves of steel to being your own clever bookkeeper, accountant and tax expert. You might also have another full- or part-time job and family commitments.

 ("Reds in my head" Photograph by mariposavintage)

Phew!

Have I forgotten something?

No wonder that sometimes amongst all this buzz, the creative juices dry up. Suddenly everything goes blank, and you just don't want to pick up another bead, knitting needle, crochet hook, fabric, needle, wire, paint brush, button or piece of wood ever again.

So what can you do to bring back your creative mojo? Your friendly Etsy Ireland team blog has a few suggestions:


Get a good night's sleep. Life looks better after some kip!
(Painting by Art by Trudi)


Loaf around in your PJs and do sweet nothing at all until you are so bored that the ideas flood back in
(PJ top from thelittlebluecottage)



Forget the diet, grab some delicious food and indulge! 
(Cupcake by BeeLiciousCrafts)



Pamper yourself - have a relaxing bath, light a candle, surround yourself with lovely smells...don't think about having to create something, just be...



Move your body! Go to the gym, do some Yoga or Tai Chi, stretch...let the body work and the mind rest! (Yoga bag by mukkymonkey)



Go out for a walk and let your legs and mind wander. If you can combine the walk with a holiday, even better! (Photo by Michael Prior)



Dance - nothing better than dancing the worries away. Dance in the kitchen, in your bathroom, in your slippers, your birthday suit...
(Extra large bath sheet towel by Personal Presence)

("Dancing is like dreaming with your feet" by Fairytea)


 Have a good yarn, laughter or moan and groan with friends! In the flow of conversation, new ideas grow!
(Lil mohawk hats by justynajustyna)

What do you do when creativity is at its lowest? Do share in the comments below.

Purls

Thanks to AM - without her inspiration there would have been a blank page on this blog today!